Top Ratings for Customer Experience, Vendor Credibility, and Overall Value Reflect Planful’s Ongoing Commitment to Customer Success
SAN FRANCISCO, Calif., July 11, 2025 – Planful Inc., the pioneer of financial performance management cloud software, announced that it has been named a Leader in Enterprise Performance Management (EPM) by Dresner Advisory Services in the 2025 Wisdom of Crowds® Market Study. This milestone marks the 10th consecutive year Planful has received this prestigious recognition, reaffirming a decade of customer trust, technology excellence, and consistent innovation.
The annual Wisdom of Crowds® EPM Market Study is the only industry report based exclusively on customer input. In 2025, Planful earned top marks in Dresner Advisory’s rigorous 33-criteria evaluation, standing out above the overall sample for all measures, with key improvements across select measures for product, sales, technical support and consulting. It is best-in-class for sales responsiveness and business practices. These strengths empower customers to respond to growing demands with speed and confidence, and that impact is reflected in a perfect recommendation score. 100% of surveyed Planful users said they would recommend the platform, underscoring the trust and value it delivers to finance and business teams around the world.
“Once again Planful has shown a strong rating in our annual assessment of the market, earning best-in-class rankings for customer experience, vendor credibility, and overall value,” said Howard Dresner, Founder and Chief Research Officer at Dresner Advisory Services. “We congratulate the entire Planful team on another outstanding performance.”
“This recognition from Dresner Advisory Services reflects our deep commitment to helping customers succeed,” said Melissa Dreuth, Chief Customer and People Officer at Planful. “Being rated best-in-class for customer experience, credibility, and value, alongside a 100% recommendation score, reinforces the trust our customers place in us. With continued investments in our Customer Success team, AI-powered capabilities, and tools like the One-Touch Customer Portal, we’re making it even easier for customers to access expert support, accelerate outcomes, and drive long-term impact.”
Click here to download a free copy of the 2025 Dresner Advisory Services Wisdom of Crowds® Enterprise Performance Management Market Study.
Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful empowers finance, accounting, and business users to plan confidently, close faster, and report accurately. More than 1,500 customers, including Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, and Specialized rely on Planful to accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company backed by Vector Capital, a leading global private equity firm. Learn more at planful.com.