World Class Support, Every Step of the Way
Your path to value starts today. From initial scoping to ongoing adoption–we’ll work as a partnership to build a value-focused strategy that maps your team’s tactical goals to your organization’s macro business outcomes.
World Class Support, Every Step of the Way
Our Users Love Us
Discover The Planful Difference
74,000+
Growing Planful Users
24/7
Access to Emergency Support
4 weeks
Average Time to Go-Live
100%
Support Response SLA for 20221,500+ Customers Trust Planful
Our Customers Are Never Alone
We scale with your growth, continuously delivering a best-in-class service using our team of financial professionals and technical experts with deep domain expertise.
Professional Services
Design a solution that meets your needs, accelerating user adoption to unlock value across your company.
Solution Architects
Provide best practices and consult with you to get the most out of your Planful environment.
White Glove Service and Support Experts
Access 24/7 support to ensure unparalleled performance.
Dedicated Customer Success Manager
Help you build a value-focused strategic plan to maximize ROI and guide you in the right direction.
Training Instructors and Planful Academy
Support your learning and certification through Planful Academy instructors.
Engage Customer Community
Your opportunity to define the product roadmap through the Customer Advisory Board or User Groups.
Stevie Awards Winner in 2022
Financial Services Bronze Winner and Sliver Maverick CEO of the year
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You’re in Good Company
"Now we can quickly pull numbers and find the insights we need to better prepare for board meetings."
Read Customer StoryResults
4 Weeks
Time to implement Planful
Stress Free
Close and Consolidations
“I can’t imagine trying to do this without Planful. I’d need to hire two more people, at least.”
Read Customer StoryResults
2x Revenue
While holding overhead flat
1 Source
Single source of truth
Your One-Stop Shop for Financial Performance Management Software
Learn why customers love us
Rated 4.3 out of 5 on 379 reviews on G2
Planful Engage: Your Ticket to Community
Learn about the community
Get Access to Education and Learning Opportunities
Join forum discussions with fellow Planful experts to learn how other finance leaders are breaking new ground in their organizations.
Form Powerful Connections with Your Peers
Connect and collaborate with fellow Planful experts and users to learn how business leaders are breaking new ground in their organizations.
Receive the Latest Product News
Stay up to date with the latest product innovations and a roadmap driven by your feedback and experience.
Become a Planful Champion
Accelerate your career by joining the Planful Champions Club, an exclusive program filled with private events for the industry’s best and brightest.
Always Here For You, In More Ways Than One
Get quick answers to your questions or contact us directly.
Live chat support
Contact us
Send us an email
Planfulsupport@planful.com
Or give us a call
+1 833-588-0286
+1 775-285-5462
Get Started with Planful
- How much time will you save?
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- How will your finance team evolve?
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- Where will technology support you?
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