The Cannabist Company quickly outgrew its spreadsheet-dependent processes and patchwork of in-house and third-party tools as the business expanded. Despite its complexity, the team implemented Planful in just a few weeks—proving that lengthy, expensive setups aren’t required to see value. They’ve since shortened financial cycle times and now provide timely, data-driven insights that help business leaders act with confidence.
Like many fast-growing organizations, The Cannabist Company reached a breaking point with manual, spreadsheet-driven processes. For years, finance relied on Excel for budgeting, reporting, and consolidations, until it became impossible to keep up.
“In our industry’s early days, solutions were hard to find,” recalled Ethan Harrington, the company’s VP of Finance. “That forced everyone into spreadsheets, homegrown systems, or a hodgepodge of both. For us, it was Excel, Excel, Excel – and Excel is great, until it breaks. Plus, you can’t audit Excel or see who made changes.”
The team’s growing complexity only made the problems worse. With multiple acquisitions and vertically integrated operations, finance was bogged down by:
“We were struggling,” Ethan continued. “Trying to report upwards, budgeting challenges, data inefficiencies – it was brutal. It was obvious that change needed to happen quickly.”
At the same time, the team was up against a hard deadline to transition off their legacy system. With that change approaching, finance needed a reliable solution that could be implemented quickly and without compromise on capabilities.
The Cannabist Company wasted no time modernizing its financial processes. With support from implementation partner Bakerfield Solutions, the team prioritized immediate needs—starting with reporting and dashboards—and set an ambitious goal: to be fully operational in Planful within weeks.
“We instantly had a great connection with both the Planful and Bakerfield teams,” said Ethan. “Planful grasped what we needed and even pushed us to think beyond what we were asking for. And Bakerfield has been fantastic throughout implementation, working with us every step of the way and helping us shape an even better product than we initially imagined.”
The team took a phased approach—launching reporting and dashboards first, then expanding into budgeting and forecasting. Bakerfield’s team moved quickly, focusing on the essentials and delivering value within weeks.
“They knew our deadline for transitioning off the other system and made sure to beat it,” Ethan recalled. “We were reporting out of Planful within three or four weeks, which was awesome.”
In that short time, Planful became the foundation for a faster, more connected finance organization:
Planful made it easy to move away from legacy spreadsheet dependencies without taking away the tools that everyone is most familiar with.
“To us, Spotlight has been an extremely nimble tool,” said Ethan. “It’s an easy plug-in to Excel, and it grabs your data from Planful magically, at the click of a button. We can build reports that look and feel just like what Operations, Finance, and the CFO are used to, and update them immediately.”
With Planful, The Cannabist Company transformed its financial performance management processes. By consolidating data from a patchwork of back-office systems and spreadsheets, the team has eliminated days of manual effort each week. This streamlined reporting and dashboarding while creating a stronger foundation for budgeting and forecasting.
“It’s hard to count how many hours Planful has saved us,” said Ethan. “We’re doing tasks at the click of a button that individual workers used to spend a day or two on every single week. I’m not exaggerating—it’s tens and tens of hours every week.”
Within just the first month, Ethan and his team were already seeing measurable results:
Ethan also highlighted the enthusiasm across leadership. “Everyone loves Planful,” he said. “Our CFO and COO love the speed at which we can publish reports and show what the last month or quarter looked like.”
And the finance team isn’t stopping there. With automation, auditability, and collaboration built into their daily workflows, they’re now exploring what else Planful can streamline next.
“Now we’re asking, ‘What can Planful help us do that we’ve never been able to do before?’” Ethan added. “I would absolutely recommend Planful. It’s certainly making our lives a lot easier.”
The Cannabist Company is one of the largest and most experienced cultivators, manufacturers, and retailers of cannabis products and related services in the US.
Healthcare
>1,600
US
Structured Planning, Spotlight
