Company named a leader in the Customer Experience and Vendor Credibility models; 100% of surveyed customers said they recommend Planful
SAN FRANCISCO, Calif., August 3, 2023 — Planful Inc., the pioneer of financial performance management cloud software, today announced that the company earned an Industry Excellence Award from Dresner Advisory Services. This year Planful is recognized as an Overall Leader in Enterprise Performance Management, based on ratings in the Customer Experience and Vendor Credibility models in Dresner’s annual flagship Wisdom of Crowds® market study. Planful has been recognized as a market leader for eight consecutive years.
Vendors recognized as Overall Leaders demonstrate excellence across all measurement categories: product/technology, sales and service, value, and confidence. Planful was named an Overall Leader because it ranked as a leader in both the Customer Experience model and the Vendor Credibility model in the 2023 Wisdom of Crowds report, which is based on customer feedback across 33 criteria.
“To help navigate today’s economic and business challenges, more and more companies rely on Enterprise Performance Management solutions,” said Howard Dresner, Founder, and Chief Research Officer at Dresner Advisory. “Planful has once again received a perfect recommended score from their customers who work with them every day. We congratulate the company on this significant achievement and for their placement as an Overall Leader in EPM.”
“At Planful, we put our customers first and always strive to do what is right for them. Having 100% of our surveyed customers recommend Planful is an honor,” said Kimberly Simms, Chief Customer Officer at Planful. “I am proud that Planful was ranked as best-in-class for sales professionalism, consulting experience, and continuity. We continue to strive for excellence as we partner with our customers and support them in achieving peak financial performance.”
Click here to download a free copy of the 2023 Dresner Advisory Services Wisdom of Crowds® Enterprise Performance Management Market Study.
Planful is the pioneer of financial performance management cloud software. The Planful platform, which helps businesses drive peak financial performance, is used around the globe to streamline business-wide planning, budgeting, consolidations, reporting, and analytics. Planful empowers finance, accounting, and business users to plan confidently, close faster, and report accurately. More than 1,300 customers, including 23andMe, Bose, Boston Red Sox, Five Guys, and Zappos, rely on Planful to accelerate cycle times, increase productivity, and improve accuracy. Planful is a private company backed by Vector Capital, a leading global private equity firm. Learn more at planful.com.