Trusted by 800+ Customers

We understand that the trust of our customers is vital to their business and our success. Trust starts with an understanding that nothing matters more than the confidentiality, integrity and availability of our customer’s information.

Gaining Your Trust

Using a multi-layered approach to protect that information and constantly monitoring and improving our application. At Planful, trust extends beyond our technology to how we do business; delivering our services professionally, reliably and transparently.

Ensure the security of customer data

  • SSAE-18/SOC1 Type II, AT-101/SOC2 Type II, and AT-101/SOC3 audits
  • HIPAA and HITECH (HIPAA BAA) audit
  • Internal and External Penetration Testing
  • TrustArc Privacy Seal, EU-US Privacy Shield, and Swiss-US Privacy Shield certified

Provide high availability to users

  • 99.5% SLA
  • 99.99% up-time
  • Full redundancy

Ensure enterprise-class performance

  • Real-time monitoring
  • Elastic cloud infrastructure

System Status

Current Status

All Services are available and fully operational.

Maintenance

The next scheduled maintenance is February 21, 2020 at 9 PM PST.

Historical Application Availability

100% January 2020

Service Level Agreement
Nothing is more important to us than the trust of our customers.
Ron Baden Planful Chief Revenue Officer

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