My last post, “Top Reasons Companies Get Stuck With Oracle Hyperion,” had a high level of interest, and I promised to share reasons four through six of why current Oracle Hyperion users who are evaluating other options—and get stuck—with Oracle Hyperion.
In case you missed it, I also summarized findings from independent research that detailed why Oracle Hyperion users feel trapped.
In this post, I’ll share facts, trends, and thoughts on why sticking with Oracle Hyperion may not be the best move and how to find a replacement for Hyperion. Ready?
Let’s dive into the next three reasons Finance users get stuck with Oracle Hyperion.
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Reason #4: Oracle Hyperion stack/one throat to choke.
Ah … the “Oracle Stack.” Search “Oracle Stack” on Google, and this Oracle White Paper tops the list. Keywords in it include “designed and tested as an integrated, end-to-end stack” and “offering optimum functionality, top performance, and reduced complexity.” We’ll get to those in a minute.
The benefits detailed in the Oracle White Paper sound perfect for an EPM system. Working with one vendor for the majority of the company’s system needs also has an appeal at a high level. When you dig into it, however, Hyperion comes up short in meeting finance and accounting’s EPM needs.
Let’s break down Oracle Hyperion’s stack definition. We’ll start with the products in Hyperion’s “designed and tested, end-to-end stack.” Hyperion Financial Management (HFM) is built on Windows, while Hyperion Planning is Unix-based. Thus, these products use different scripting languages, store their data on separate servers, and require their own administration.
They’re also only able to share and communicate with each other and other external systems with “integration” tools, such as FDM/FDQM, DRM, and Application link. So their definition of stack for their core “suite” is really two separate solutions that only work together with lots of help. Not my ideal when I think of “end-to-end stack.”
Now, let’s look at “offering optimum functionality and performance.” The different platforms and integration detailed above require significant management and overhead to run smoothly. From servers and IT to Hyperion Admins, the overhead required to optimize performance and speeds requires a significant overhead spend.
That’s not even all they require. Because the systems are rigid, requiring consultants and cash to make changes, a dose of Excel and email are also generally required to fill in gaps. That doesn’t sound optimum from here.
Given the underlying technology, the Oracle Hyperion “stack” is a bit shaky in my book. Further, our customers who have migrated from Oracle Hyperion tell us their teams were spending more time chasing down numbers, working with IT and admins, and reconciling numbers than analyzing results and supporting business goals. Without a single unified database, Oracle Hyperion is a shaky stack at best.
As for the benefit of “one throat to choke,” it sounds good until you look at the facts. The cost paid vs. the value delivered brings it into question. Top that off with Oracle Audits and their poor support rating, and it becomes clear why it doesn’t hold here. It’s no wonder customers want to choke Oracle.
Reason #5: Cloud cannot deliver a full EPM suite.
This is more of a bias than a reason. I’m a sports fan and liken it to the East Coast Bias. There’s an “Oracle Hyperion Bias” due to the brand’s past success and influence. Like the East Coast Bias, though, it can send you off course from what really matters.
Planful customer base is growing rapidly and includes many companies that have migrated from HFM, Hyperion Planning, Essbase, and Enterprise. The first thing most of them mention is how impressed they are by the breadth and depth of functionality available in Planful. Couple that with the benefits of the cloud and their “Oracle Hyperion Bias” quickly changes.
The only way to break the bias to check out one of our live demos because seeing is believing.
Reason #6: IT chooses Oracle for the company, and Hyperion comes with it.
I have a friend in finance at a large clothing retailer, and the company runs on Oracle. Thus, his team uses HFM, Hyperion Planning, and Essbase. He shares his Oracle Hyperion experiences from time to time. One of my favorites is the time he was helping a new employee pull data from Essbase and their query came back empty. He triple checked their script but was forced to call the Essbase admin for help. Unfortunately, they had to wait two days before they got their numbers.
I regularly remind him of the value and benefits of the cloud and ask when he’s going to break free from Hyperion and move to Planful. He gets excited, then shakes his head and tells me there is no way IT will go for it.
In most instances like the one my friend finds himself, Oracle and Hyperion are either a company or IT directive—which means it’s an IT project, their blood, sweat, and tears. The frustrating thing is IT doesn’t have the time to support accounting and finance. Thus, Oracle Hyperion is never quite running correctly, and the undelivered list of needs from the finance team is long.
Technology is changing and cloud-based EPM is the better option today. There are “hybrid” options that support co-existence without a full Hyperion replacement, enabled by technology like Planful ApplicationLink for Oracle Hyperion. It enables Planful Cloud EPM Suite to work seamlessly with Oracle Hyperion applications. It’s also a great way to quickly gain the benefits of the cloud for a division or acquisition.
If this post feels familiar, you are not alone. If you feel Oracle is not delivering on your needs, evaluate the alternatives. They’re out there. Planful is in the process of doing to Oracle Hyperion what Salesforce.com did to Siebel and continues to do to Oracle today in CRM.
I am confident Planful is the best fit for current Oracle Hyperion customers looking to make the move—and get unstuck.
Are you ready to get started, get unstuck, and realize the benefits of the cloud? Start by checking out our Hyperion Migration Program. If you like what you see, give us a call.
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